At our Shopify store, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a hassle-free 30-day return policy. Here are the details:
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Timeframe: You have 30 days from the date of delivery to initiate a return for a refund or exchange.
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Condition: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
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Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
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Exchanges: If you wish to exchange an item for a different size or color, please contact us to arrange the exchange. Additional shipping charges may apply.
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Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
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Non-returnable items: Certain items, such as personalized or custom-made products, gift cards, and final sale items, may not be eligible for return.
For further assistance or to initiate a return, please contact our customer service team. We are here to help make your shopping experience as smooth as possible.
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